Frequently Asked Questions (FAQ)

What is the cost of your course?

The Surgent CPA Review course is available by individual section (at a price of $499 per part) and also as a full 4-part course. We offer two full 4-part course packages: an Essentials Pass, which is $1799 and a Premier Pass, which is $2299.  Please check to see if you qualify for any of our discounts or promotions.

What is included with each course?

Our full 4-part Surgent CPA Review Essentials Pass course includes over 350 video lectures, most of which are in small segments of 10-20 minutes each, over 6,840 multiple-choice questions, nearly 400 task-based simulation questions, including previously released AICPA CPA Exam questions along with thorough explanations, customized study notes for each lecture, a study planner, flashcard app, an eBook, and embedded references texts. Our full 4-part CPA Review Premier Pass includes everything in the Essentials Pass PLUS printed textbooks, printed flashcards, plus premier support from a 1-on-1 dedicated exam coach.

Do you offer payment plans?

Yes, we offer zero-interest, no-fee payment plans for the full 4-part Surgent CPA Review course.  Please visit our payment plan page, or contact us at 877-721-3565, ext. 402.

Are there discounts available if I’ve taken another course and been unsuccessful?

Yes, we offer 30-45% discounts to candidates who have attempted the CPA Exam using another CPA Review provider’s materials. With proof of purchase of a competitor’s product, we will offer discounts of up to $1000. Discounts are available for individual sections and for both the Essentials Pass and Premier Pass full 4-part course. We are committed to helping you pass and we know you will with Surgent!

Can I contact the Surgent team for questions related to the course content?

Yes, please email editorial@surgent.com with your specific question and our editorial group will respond within 24 hours. Please include your exam section and question ID number when emailing the editorial group.

Do you have flashcards?

Yes, our flashcards are available in a free app that can be downloaded from the Apple or Google Play stores.  We have over 2,200 flashcard terms/questions covering all four sections of the exam. Download the app here. In addition, printed flashcards for all four sections are included in the Premier Pass.

Is the course smartphone/tablet compatible?

Yes, the Surgent CPA Review program is compatible with most smartphones and tablet devices.  All of our course features, including our videos, are easily viewed on mobile devices.

How long do I have access?

Access to the Surgent CPA Review course is available until you pass with no additional fees or charges. In addition, we update our course as often as weekly when standards or regulations change and all of these updates will be available in your online course. It is our goal to help you become a CPA; therefore, we will be with you until you pass all four parts of the exam.

Do you have a pass guarantee?

Yes, we offer a pass guarantee.  Details of our guarantee can be found here.

What is your pass rate?

The overall pass rate for our students is 89.7%. However, Surgent CPA Review students who finish their studies in our software with a trending score of 80% or higher have demonstrated a remarkable 100% pass rate.

What is A.S.A.P  Technology?

A.S.A.P. Technology (which stands for Adaptive Study, Accelerated Performance) is a proprietary adaptive learning technology that we have incorporated into our software so that it can quickly reveal your unique areas of need and automatically create a customized study plan that focuses on where you need the most help. A.S.A.P. Technology reduces study time while making the time you do spend more effective.  As part of the technology, all text, questions, and video lectures are integrated to help you master exam topics with ease—no matter your learning style. More info on adaptive learning (and how A.S.A.P. Technology compares to other courses’ so-called adaptive learning) is available here.

Do I have access to the course even if I’m not online?

Surgent’s CPA Review course is delivered completely online, providing the ability to access the course anywhere you have Internet access, whether that be at home, work, or at the nearest coffee shop.  Our flashcard app can be installed on your mobile device, allowing you to review key terms anywhere you go. In addition, the Premier Pass comes with printed textbooks and printed flashcards.

How many videos does your course contain?

Surgent’s CPA Review course contains over 350 video lectures, most in 10-20 minute segments.  All videos include access to the video lecture notes for the lecture as well as a PDF of the lecture slide presentations.

What are the computer requirements for the course?

The following system requirements are necessary for seamless course access:

Latest full browser version of:
-Google Chrome (Recommended for optimal performance for PC and MAC)
-Internet Explorer
-Safari
-Mozilla Firefox

Compatible hardware: 
-PC
-MAC
-iPad
-Android Tablet using operating system 4.0 or higher

Latest version of Java Script enabled

High Speed Internet connection recommended for optimal performance

NOTE:  Kindle Fire, Nook Tablets, and E-Readers are NOT supported

What makes Surgent CPA Review better than other courses?

We believe Surgent CPA Review will prepare you for the CPA Exam faster and easier with the adaptive learning technology that we have built within our course.  Our program helps you focus your studies on the areas where you need the most review; we don’t believe you need to read every page of text or watch every single lecture.  We want you to study those areas that will make the most difference come exam day.  Additionally, Surgent’s content is directly aligned with the CPA exam content specification outlines, which gives you a clearer picture of where you are when you finish your studies.  Our program will let you know when you are ready to take the exam.

Can I access the course on a trial basis?

Yes! You can get started in minutes. Click here for free trial access.

Do you have a demo webinar that can teach me more about about the course?

Join us for a free, 30-45 minute interactive demonstration of the CPA Review program. Live questions will be answered and attendees will receive a special discount code for significant savings on their CPA Review purchase.

How long do I have to study for each part?

Our course provides unlimited access to the course materials.  However, with our study plan and supporting technology, most students report that they study under 100 hours per exam part, which is significantly less than competitive course study time averages.

Who are your instructors?

Our instructors are experts in their field and are engaging and skilled at breaking down those troublesome topics into easy-to-understand sessions.  Some of our key instructors include Liz Kolar, who teaches in our FAR, AUD, and portions of BEC and Jack Surgent, our Regulation instructor. All of our instructors make the difficult topics easy to understand, while creating an enjoyable, memorable educational experience. Biographies of our instructors can be viewed here.

What’s the hardest part to pass?

This will really depend on your education and background.  Most candidates find the Financial Accounting & Reporting section the most difficult; it certainly has the most content.  With a good foundation in Financial Accounting & Reporting, you will find the remaining sections less daunting.

Do you have an app for Apple or Android devices?

Yes, we offer a free app in the Apple or Google Play stores for our CPA Review flashcards; there are over 2,200 flashcards covering all four sections of the CPA exam.  Flashcards include terms with definitions as well as multiple-choice questions with solutions.  Links to the app stores can be located here.

Does the Surgent CPA Review course include the new Document Review Simulation Questions?

Yes, Surgent CPA Review was the first CPA Review provider to add the new question type – Document Review Simulation questions to the FAR, AUD & REG sections of the review course.

What is your refund policy?

  • For the Essential Pass package, students may cancel and receive a refund of all charges within 10 days of the order placement date. No more than one video per part purchased can be viewed to qualify for a refund.
  • For the Premier Pass package, students may cancel and receive a refund of all charges less a cancellation fee of $300 within 10 days of the order placement date. Students do not have to return the printed textbook or flashcards. No more than one video per part purchased can be viewed to qualify for a refund.
  • Notification of cancellation must be done via email within 10 days of the order placement date. No refunds will be issued if cancellation is made after 10 days.