We’re confident that we can help you pass all four sections of the CPA Exam the first time — and we want you to be just as confident. If you’re not, we welcome you to reach out to us at cpareview@surgent.com. We may be able to help you with study strategies, tips on how to best leverage our adaptive technology, or other suggestions that could make the difference for you. If you’re still not sure we’re the right fit for you, we’ll gladly refund your course fees, as follows:
Essentials Pass: Students may cancel and receive a refund of all charges within 10 days of the order placement date. To qualify, a student must not have completed any practice exams.
Premier Pass: Students may cancel and receive a refund of all charges, less a cancellation fee of $300, within 10 days of the order placement date. The cancellation fee may increase to include the cost of any promotional gifts received with purchase (such as gift cards). To qualify, a student must not have completed any practice exams or used any coaching sessions. Students may keep the printed textbooks and flash cards.
Ultimate Pass: Students may cancel and receive a refund of all charges, less a cancellation fee of $300, within 10 days of the order placement date. A cancellation fee may increase to include the cost of any promotional gifts received with purchase (such as gift cards). To qualify, a student must not have completed any practice exams, used any coaching sessions, or accessed the Excel® for Accounting and Finance Professionals on-demand course. Students may keep the printed textbooks and flash cards.
For all courses, Surgent must be notified of cancellation via email within 10 days of the order placement date. No refunds will be issued if cancellation is made after 10 days.