Frequently Asked Questions (FAQ)

What is the cost of your course?

The Surgent CPA Review course is available by individual section (at a price of $599 per part) and also as a full 4-part course. We offer three full 4-part course packages: Essentials Pass, which is $1599, Premier Pass, which is $2399, and Ultimate Pass, which is $2999.  Please check to see if you qualify for any of our discounts or promotions.

What is included with each course?

Our full 4-part Surgent CPA Review Essentials Pass course includes over 350 video lectures, most of which are in small segments of 10-20 minutes each, 8,000+ multiple-choice questions, more than 400 task-based simulation questions, including previously released AICPA CPA Exam questions along with thorough explanations, customized study notes for each lecture, a study planner, an eBook, and embedded references texts.

Premier Pass includes everything in the Essentials Pass PLUS printed textbooks, printed flashcards, plus premier support from a 1-on-1 dedicated exam coach.

Ultimate Pass, our highest-tier product, includes everything in Premier Pass, as well as access to Surgent’s Excel Certificate course: Excel for Accounting and Finance Professionals, an integrated test bank with 1,000 additional multiple-choice questions, ultimate customer support, and audio lectures.

Do you offer payment plans?

Yes, we offer 3, 6, or 12 month payment plans through . Rates from 0-30% APR. Learn more.

Are there discounts available if I’ve taken another course and been unsuccessful?

Yes, we offer up to $1,200 savings to candidates who have attempted the CPA Exam using another CPA Review provider’s materials. With proof of purchase of a competitor’s product, we will offer discounts for individual sections, Essentials Pass, Premier Pass and Ultimate Pass full 4-part course. We are committed to helping you pass and we know you will with Surgent!

Can I contact the Surgent team for questions related to the course content?

Yes, please email with your specific question and our editorial group will respond within 1-2 business days. Please include your exam section and question number in the subject of the email when submitting a content question.

Can I purchase individual printed textbooks and flashcards?

Print textbooks and flashcards are included with our Premier Pass and Ultimate Pass products.  If you have the Essentials Pass program, you can purchase individual textbooks/flashcards to accompany your course.

Is the course smartphone/tablet compatible?

Yes, the Surgent CPA Review program is compatible with most smartphones and tablet devices.  All of our course features, including our videos, are easily viewed on mobile devices.

How long do I have access?

Access to the Surgent CPA Review course is available until you pass with no additional fees or charges. In addition, we update our course as often as weekly when standards or regulations change and all of these updates will be available in your online course. It is our goal to help you become a CPA; therefore, we will be with you until you pass all four parts of the exam.

Do you have a pass guarantee?

Yes, we offer a pass guarantee.  Details of our guarantee can be found here.

What is a ReadySCORE?

ReadySCORE, exclusive to Surgent CPA Review, is a measure of a candidate’s CPA Exam readiness. In Surgent’s prep courses, ReadySCORE is presented cumulatively, as well as by content area and topic, as well as by question type (multiple-choice questions, task-based simulations, and written communication questions). Surgent’s adaptive software, A.S.A.P. Technology, uses a candidate’s ReadySCORE to generate study material targeted to those weaker areas of performance. Learn more about ReadySCORE here.

What is A.S.A.P  Technology?

A.S.A.P. Technology (which stands for Adaptive Study, Accelerated Performance) is a proprietary adaptive learning technology that we have incorporated into our software so that it can quickly reveal your unique areas of need and automatically create a customized study plan that focuses on where you need the most help. A.S.A.P. Technology reduces study time while making the time you do spend more effective.  As part of the technology, all text, questions, and video lectures are integrated to help you master exam topics with ease—no matter your learning style. More info on adaptive learning (and how A.S.A.P. Technology compares to other courses’ so-called adaptive learning) is available here.

Do I have access to the course even if I’m not online?

Surgent’s CPA Review course is delivered completely online, providing the ability to access the course anywhere you have Internet access, whether that be at home, work, or at the nearest coffee shop.

How many videos does your course contain?

Surgent’s CPA Review course contains over 350 video lectures, most in 10-20 minute segments.  All videos include access to the video lecture notes for the lecture as well as a PDF of the lecture slide presentations.

What are the computer requirements for the course?

The following system requirements are necessary for seamless course access:

Latest full browser version of:
-Google Chrome (Recommended for optimal performance for PC and MAC)
-Mozilla Firefox

Compatible hardware: 
-Android Tablet using operating system 4.0 or higher

Latest version of Java Script enabled

High Speed Internet connection recommended for optimal performance

NOTE:  Kindle Fire, Nook Tablets, and E-Readers are NOT supported

What makes Surgent CPA Review better than other courses?

We believe Surgent CPA Review will prepare you for the CPA Exam faster and easier with the adaptive learning technology that we have built within our course.  Our program helps you focus your studies on the areas where you need the most review; we don’t believe you need to read every page of text or watch every single lecture.  We want you to study those areas that will make the most difference come exam day.  Additionally, Surgent’s content is directly aligned with the CPA exam content specification outlines, which gives you a clearer picture of where you are when you finish your studies.  Our program will let you know when you are ready to take the exam.

Can I access the course on a trial basis?

Yes! You can get started in minutes. Click here for free trial access.

How long do I have to study for each part?

Our course provides unlimited access to the course materials.  However, with our study plan and supporting technology, most students report that they study under 64 hours per exam part, which is significantly less than competitive course study time averages.

Who are your instructors?

Our instructors are experts in their field and are engaging and skilled at breaking down those troublesome topics into easy-to-understand sessions.  Some of our key instructors include Liz Kolar, who teaches in our FAR, AUD, and portions of BEC and Jack Surgent, our Regulation instructor. All of our instructors make the difficult topics easy to understand, while creating an enjoyable, memorable educational experience. Biographies of our instructors can be viewed here.

What’s the hardest part to pass?

This will really depend on your education and background.  Most candidates find the Financial Accounting & Reporting section the most difficult; it certainly has the most content.  With a good foundation in Financial Accounting & Reporting, you will find the remaining sections less daunting.

Do you have an app?

Yes, we do. Surgent’s Study Companion App gives learners on-the-go access to exemplary exam-readiness content, including quick learning sessions, flash cards, and videos. Working in conjunction with our web-based exam prep platform, the app provides learners the flexibility to study anywhere and at any time. Plus, it offers bite-sized content paired with easy-to-use mobile features that’s perfect for today’s busy accounting professional preparing for the toughest industry exams. The app offers study increments of two, five, and 10 minutes, offering learning material in the form of videos, flash cards, and other references, along with options to select “Still Learning” or “Got It” for each piece of content. The learner decides their level of understanding and the system reports their progress. The app also utilizes Surgent’s ReadySCORE™ product, which aims to inform users if they are ready to pass the exam prior to sitting for it.

Does the Surgent CPA Review course include the new Document Review Simulation Questions?

Yes, Surgent CPA Review was the first CPA Review provider to add the new question type – Document Review Simulation questions to the FAR, AUD & REG sections of the review course.

What is your refund policy?

We’re confident that we can help you pass all four sections of the CPA Exam the first time — and we want you to be just as confident. If you’re not, we welcome you to reach out to us at We may be able to help you with study strategies, tips on how to best leverage our adaptive technology, or other suggestions that could make the difference for you. If you’re still not sure we’re the right fit for you, we’ll gladly refund your course fees, as follows:

  • For the Essential Pass package, students may cancel and receive a refund of all charges within 10 days of the order placement date. To qualify, a student must not have completed any practice exams.
  • For the Premier Pass package, students may cancel and receive a refund of all charges less a cancellation fee of $300 within 10 days of the order placement date. Cancellation fee may increase to include the cost of any promotional gifts received with purchase (such as gift cards). To qualify, a student must not have completed any practice exams or used any coaching sessions. Students may keep the printed textbooks and flashcards.
  • For the Ultimate Pass package, students may cancel and receive a refund of all charges less a cancellation fee of $300 within 10 days of the order placement date. A cancellation fee may increase to include the cost of any promotional gifts received with purchase (such as gift cards). To qualify, a student must not have completed any practice exams, used any coaching sessions, or accessed the Excel® for Accounting and Finance Professionals on-demand course. Students may keep the printed textbooks and flashcards.

For all courses, Surgent must be notified of cancellation via email within 10 days of the order placement date. No refunds will be issued if cancellation is made after 10 days.